Privacy Policy

Test Drive Technologies (“TDT,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.

By using our website at testdrivetech.com or engaging our services, you agree to the practices described in this policy. This policy should be read alongside our Terms of Service.

1. Information We Collect

Information You Provide Directly

When you submit a contact or pre-inspection form on our website, or engage us for inspection or appraisal services, we may collect:

• Your name, email address, and phone number
• Vehicle information (make, model, year, VIN, location)
• Details about the service you are requesting
• Payment information processed through Clio Payments
• Any additional information you voluntarily include in your message

Information Collected Automatically

When you visit our website, we automatically collect certain technical data through Google Analytics and Google Search Console, including:

• IP address and general geographic location
• Browser type and operating system
• Pages visited and time spent on the site
• Referring URLs and search terms
• Device type

This data is collected using cookies and similar tracking technologies. It is used in aggregate to understand how visitors interact with our site and to improve our content and search visibility. We do not use this data to identify individual users.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule inspection or appraisal services
• Perform and document the services you have requested
• Process payments for services rendered
• Deliver inspection and appraisal reports via Dropbox (through a private, client-only link)
• Maintain accurate client records in our practice management system
• Communicate with you about your service, including follow-up or clarification
• Comply with applicable legal requirements
• Improve the performance and content of our website

We do not use your information for unsolicited marketing communications.

3. How We Store Your Information

Client information is stored and managed in Clio, a cloud-based legal and professional services practice management platform. This includes contact details, vehicle information, service records, and payment data. Clio maintains its own security and compliance standards. You can review Clio’s privacy practices at clio.com/privacy-policy.

Inspection reports and associated photos are delivered to clients via Dropbox through a private link. Dropbox maintains its own data security and privacy practices, which you can review at dropbox.com/privacy.

Form submissions from our website are also delivered directly to Steven Paul at steve@testdrivetech.com.

4. Payment Processing

Payments for TDT services are processed through Clio Payments. We do not directly collect, store, or have access to your full payment card details. Payment data is handled according to Clio’s Payment Card Industry (PCI) compliance standards. For questions about payment data security, refer to Clio’s privacy policy linked above.

5. Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to support website analytics through Google Analytics. These cookies help us understand visitor behavior in aggregate. They do not collect personally identifiable information on their own.

You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using our website, but may limit certain analytics features. To opt out of Google Analytics tracking specifically, you can use the Google Analytics Opt-out Browser Add-on.

6. Third-Party Services We Use

In the course of providing our services and operating our website, we work with the following third-party platforms:

• Clio — Client relationship management, service records, and payment processing
• Dropbox — Secure delivery of inspection and appraisal reports
• Google Analytics — Website traffic and performance analytics
• Google Search Console — Search performance monitoring

Each of these services operates under its own privacy policy and data handling practices. We share only the minimum information necessary with each platform to perform the services you have requested.

We do not sell your personal information to any third party. We do not share your information with unaffiliated third parties except as required by law or as described in this policy.

7. Data Retention

We retain client information for as long as is reasonably necessary to fulfill the services provided, maintain business records, and comply with applicable legal obligations. If you would like to request deletion of your information, please contact us using the information below.

8. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal and business record obligations
• Opt out of any marketing communications

To exercise any of these rights, contact us at the information provided in Section 10.

9. Children’s Privacy

Our services are directed exclusively to adults seeking professional vehicle inspection and appraisal services. We do not knowingly collect personal information from individuals under the age of 18.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Test Drive Technologies
Steven Paul
Email: steve@testdrivetech.com
Phone: 314.886.8378
Address: 18500 Burnside Rd, Carlyle, Illinois 62231

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last Updated” date at the top of this page will reflect the change. Continued use of our website or services after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.